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Published on:January 2016
Indian Journal of Pharmaceutical Education and Research, 2016; 50(2):246-250
Pharmaceutical Education | doi:10.5530/ijper.50.2.4

Video Recording Feedback in Communication and Counselling Among Pharmacy Students. Is it Better than Verbal Feedback?


Authors and affiliation (s):

Tee Pey Chiau, Adliah Mhd Ali*, Mohd Makmor Bakry, Norazrina Azmi, Thomas Paraidathatu

Department of Pharmacy Education Unit, Faculty of Pharmacy, Universiti Kebangsaan Malaysia, Jalan Raja Muda Abdul Aziz, 50300 Kuala Lumpur, MALAYSIA.

Abstract:

Objectives: This study was conducted to evaluate the effect of video recording feedback in comparison to verbal feedback in communication and counselling among pharmacy students in Universiti Kebangsaan Malaysia. Methods: Fourth year pharmacy students (N=45) were randomly assigned into three groups, where students received either video feedback (N=16), verbal feedback (N=16) or no feedback (control group) [N=13] after counselling session. The students’ performances of communication and counselling skills were assessed by assessors consisting academician and practising pharmacist prior and post interventions. Results: Communication skills of the students in the video and verbal groups were significantly improved compared to the control group (p<0.05). It was found that student’s counselling skills were not significantly influenced by their academic performances (cumulative grade point average) and cultural background of different races. However, gender may has significant influence on the students’ performance in general communication (p=0.014). Conclusion: Video recording feedback could potentially be used as a new teaching method in general communication and counselling among UKM pharmacy students in the future.

Key words: Communication and counselling, Video recording feedback, Verbal feedback, Pharmacy students.

 

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The Official Journal of Association of Pharmaceutical Teachers of India (APTI)
(Registered under Registration of Societies Act XXI of 1860 No. 122 of 1966-1967, Lucknow)

Indian Journal of Pharmaceutical Education and Research (IJPER) [ISSN-0019-5464] is the official journal of Association of Pharmaceutical Teachers of India (APTI) and is being published since 1967.

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