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Published on:January 2018
Indian Journal of Pharmaceutical Education and Research, 2018; 52(2):311-320
Original Article | doi:10.5530/ijper.52.2.36

Predictors of Burnout Syndrome among Professionals in the Pharmaceutical Industry in the Republic of Serbia


Authors and affiliation (s):

Vesna Jovanović1, Dušanka Krajnović2,3, Valentina Marinković2,3*

1College of Health Studies and Nursing, Belgrade, SERBIA.

2University of Belgrade, Faculty of Pharmacy, Belgrade, SERBIA.

3Center for the Study of Bioethics, University of Belgrade, Belgrade, SERBIA.

Abstract:

Objective: The aim of the research was to determine the frequency and severity of the burnout syndrome among the university educated professionals, working in pharmaceutical companies, related to burnout categories and to determine the connection between this concept and assertiveness. Method: The research was conducted by a cross-sectional study, on a suitable appropriate sample during 2016, and it included 75 university educated professionals, working in pharmaceutical industry in Serbia. The instruments used in the study included the trustworthy and reliable scales, as follows: Maslach Burnout Inventory - Human Service Survey and Rathus Assertiveness Schedule. Results: The obtained results revealed the highest levels of burnout in 14% of the respondents, accompanied by high scores on the subscale of Emotional Exhaustion and Depersonalization, as well as the low scores on the Personal Accomplishment subscale. A cross-sectional analysis of socio-demographic determinants of our respondents in relation to the burnout syndrome has shown statistically significant differences in regards to line of business (χ2 = 10.834; p <0.05), gender (χ2 = 11.935; p <0.05), marital status (χ2 = 18.787; p <0.05), number of children in the family (χ2 = 17.142; p <0.05), age (p = 0.020), length of service (p = 0.018), length of service in the profession (p = 0.041) and working full-time while attending postgraduate school (χ2 = 19.910; p <0.01). An analysis of the results of our study has shown statistically significant differences in regards to the levels of assertiveness and the degree of burnout (p = 0.003). Conclusion: A burnout syndrome was more common in older female respondents whose average age is 41 years old or who has 15 years of service in profession in average, who worked full-time while attending postgraduate school, and who possessed lower levels of assertiveness.

Key words: Burnout syndrome, Assertiveness, Pharmacists, Pharmaceutical Companies, Marketing, Drug manufacturing.

 

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The Official Journal of Association of Pharmaceutical Teachers of India (APTI)
(Registered under Registration of Societies Act XXI of 1860 No. 122 of 1966-1967, Lucknow)

Indian Journal of Pharmaceutical Education and Research (IJPER) [ISSN-0019-5464] is the official journal of Association of Pharmaceutical Teachers of India (APTI) and is being published since 1967.

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IJPER uses reference linking service using Digital Object Identifiers (DOI) by Crossref. Articles from the year 2013 are being assigned DOIs for its permanent URLs